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OTO POS Settings Cheat Sheet

Safe change rule

Approved request → record old value → search/check dependencies → change one thing → save once → test affected workflow → record handover

Role boundaries

Setting Create Edit Remove
Product Supervisor Supervisor Supervisor
Side Administrator Supervisor Supervisor
Store Administrator Supervisor Administrator
Table Administrator Manager Administrator
Currency Supervisor Supervisor Administrator
Discount / payment method Administrator Manager Administrator
Frontdesk charge mapping Administrator Administrator Administrator
Menu / menu item / menu category Supervisor Supervisor Supervisor
Workstation / workstation menu Administrator Supervisor Administrator
Item to store rule Administrator Supervisor Administrator
App, bill, and report settings — Manager —

The listed role means that role or above. Approval is still required.

Check before saving

  • Store: name, alias, warehouse, printer.
  • Table: physical name and alias.
  • Currency: primary status, approved rate, effective time.
  • Discount: name/code, rate or fixed treatment, dates, approval rule.
  • Payment method: name, alias, correct tender classification.
  • Room mapping: product group and matching Frontdesk charge type.
  • Menu item: category, display order, status, and Menu Price — the menu price is what the customer pays, not the product's base price.
  • Workstation menu: workstation, menu, sort order, and Active.
  • Item to store rule: type, match value, store, priority, and Active.
  • App settings: company name, TIN, address, phone, email, website, logo, theme, date and number format, product code prefix, Use Menu Products, Enable Manual Billing, Enable Price Change (Billing), Enable Cash-drawer, Enable Bill Splitting by Group (Frontdesk), Enable Training Mode, remote print server address, and the integration key.
  • Bill settings: printer name, receipt style, and the note printed on bills.
  • Report settings: which of TIN, address, phone, email, and website appear, and the footer note.
  • VSDC settings: device serial number, and Initialize Device.

High-risk controls

  • 100% discount creates a complimentary bill when it covers the full bill.
  • Never rename a payment method to represent another tender.
  • Never create a duplicate store, table, product, or side as a workaround.
  • Never share or capture an integration key or a workstation key.
  • Enable Training Mode marks everything recorded while it is on. Bills created in training mode are flagged in the Bills list. Turn it off before real trading, and never use it to correct a live transaction.
  • A menu price change applies to every workstation using that menu.
  • Test KOT, Billing, room posting, payment, report, or printing—whichever the change affects.

Ownership

Routine product work belongs to the Storekeeper/configuration owner. Supervisors handle only approved emergencies. Permission never replaces an approved business request.