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How do I…? — Cross-module

Use this index when an activity starts in one OTO module and must agree with another. Follow the linked handoff guide, then use its links to the detailed module procedure.

If you need to trace… Modules or records involved Main owners Go to
A request through purchase and receipt Back Office, Inventory; requisition, PO, GRN Procurement, Storekeeper, Finance Purchase to stock
Inventory usage caused by a restaurant sale Inventory, POS; product, unit, order, stock movement Storekeeper, Waiter, Cashier Stock to POS
A restaurant bill charged to a guest room POS, Front Desk; bill, Send to Room, stay charge Cashier, Receptionist POS to Front Desk
Payments, currencies, taxes, and totals across modules POS, Front Desk, Back Office; payments and reports Cashier, Receptionist, Finance Finance reconciliation
End-of-day checks and the next business date All modules; pending work, reports, New Day Closing roles and Supervisors Daily closing and New Day
An incomplete handoff or unexplained difference Source record, receiving record, exception owner Sending and receiving teams Handover and exceptions

Common terms and synonyms

  • Handoff means one team or module passing responsibility to another.
  • Source record is the original order, bill, receipt, or document that proves what happened.
  • Reconciliation means comparing records and resolving differences.
  • Business date is the operating day used by OTO, which changes through New Day.
  • Exception is a missing, blocked, duplicated, or mismatched result that needs an owner.