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Daily Closing and New Day

Each module uses a business date. Daily closing must follow an agreed property sequence so one team does not move ahead while another still has open work.

  1. POS operations: complete genuine orders; create all bills; collect and close cashier payments; resolve authorized cancellations and corrections.
  2. Front Desk: verify arrivals, departures, in-house stays, transferred POS charges, guest payments, balances, and room statuses.
  3. Inventory: complete approved receipts and consumption review; own stock differences and incomplete documents.
  4. Back Office: reconcile payment methods, cash books, expenses, receivables/payables, and accounting reports.
  5. Supervisor: review the cross-module exception handover and authorize the relevant New Day actions.

Blocking rule

New Day cannot proceed while pending POS orders or bills remain. Front Desk must also resolve guests due to check in or check out. Draft or pending work in other modules must be completed or formally handed over according to property policy.

Effects to verify

  • Business dates move to the expected next date.
  • Front Desk posts eligible accommodation charges and updates connected channel availability.
  • New transactions appear on the new business date.
  • In-house guests, rooms, stock, bills, balances, and open documents remain correct.

Never use New Day to correct the date on a source record. Never repeat New Day because a screen appears unchanged; verify the displayed business date first.